Last week, we were on holiday in Center Parcs. At 8pm last Thursday night, I
decided it would be a good idea to do an online food shop to be
delivered to our house upon our return. Morrisons has recently added Greater Manchester to its delivery area, so I decided to give their iPhone app a try. I downloaded the free Morrisons iPhone app, and set to work.
40 minutes later, my “trolley” was full of over £100 worth of groceries, I’d saved well over £17 and found everything I usually buy. I even snuck in a couple of treats – including some Stilton and Apricot Cheese from the Deli counter! I loved how easy the entire process was. The search feature worked really well, the clear thumbnail product images made the app really user friendly and the deli counter was easy to navigate too. I opted for 100g of the cheese.
Prices in general were on par with Tesco, but there were some amazing offers, which saved us almost 20% compared to RRP’s. The “I’m Cheaper” prices are permanently lower prices – Morrisons recently dropped the price of lots of products, which made my pennies go even further.
The cost of delivery was £5.50, but I was giving less than 24 hours
notice, so it was on par with other supermarkets. I liked the fact it
was 1 hour delivery slots – not 2 hours like other supermarkets. I had
added loads of fresh fruit and veg, along with our usual weekly buys of
bread, milk, etc.
Checkout was super easy, and I was impressed that I could easily add discount codes via the app – other companies make this almost impossible from a smartphone. I received a confirmation email shortly after I placed my order, containing an itemised statement of my shopping basket. I loved the way items were categorised – “cupboard, fridge and freezer” headers, and a list of corresponding items below each. This made it really easy for me to check I’d included everything. The email was clear, concise, and not full of banner ads for other products and services Morrisons offer – Another plus!
The next day, I received a text message and an email informing me that
there were no substitutions in my shop! There was a PDF of the receipt
attached, which showed everything I’d ordered and the price I’d pay. It
also showed the use by dates of all the fresh items I had ordered. I
received this message 4 hours before my shopping was due to arrive. I loved this service! I have lost count of the number of times I’ve been waiting for a particular item, only to find out it’s been poorly substituted or refunded when the driver was at the door. I loved the fact I still had time to nip out and grab something if I needed to, so dinner wouldn’t be ruined if the worst did happen.
Our delivery slot was 7-8pm. At 7.08pm, the delivery van pulled up outside! (Our house is really difficult to find, so I was shocked he hadn’t rang for directions). The delivery man was really friendly. He explained everything to me, including the receipt layout, the recyclable bags my shopping was in and the returns and substitutions policy. He asked if I had any questions and was really cheerful and polite.
I loved the fact the bags were clearly labelled with “fridge, freezer and cupboard” – this made it really easy to make sure all the frozen stuff was put away first. All of the frozen food was still frozen solid, and the refrigerated items were well chilled. I can’t say the same for other supermarkets I’ve used previously.
The driver told me that they will ask me if I’ve got any bags to return on all future deliveries, as they reuse them. They are slightly bigger than standard carrier bags, and seem stronger.
Now… What did I think of the food quality? The fresh fruit was all perfect. We ordered strawberries, grapes, apples, pears and satsumas. The strawberries had 48 hours shelf life but were still looking perfect the day after that when we ate the last ones. I think this speaks volumes about the quality and freshness of the fruit. I’ve bought stuff from other places which has gone off really quickly as it hasn’t been stored correctly, in transit. The fresh veg was also great for the most part. The only exception was the parsnips. They had a use by date of Sunday and on Monday, they looked well past their best.
The only gripe I have is how close the use by dates were on some of the fresh items. We received the order at 7pm on Friday night, and all of the following had to be used by the end of Sunday: Asparagus Bundle, Free Range Egg Noodles, Parsnips, Carrots, Strawberries, Stir Fry Sauce.
Once we’d put all the shopping away, hubby hipped up a super quick, cheap, healthy meal for us: Vegetable Stir Fry.
It was made from the following, and cost a total of £3.78 (£1.89 per person):
1x Egg Noodles (£1.29)
1x Morrisons Veg Stir Fry (£0.99)
1x Chow Mein Stir Fry Sauce (£1)
100g Morrisons Frozen Peppers (£0.20)
Frozen Mushrooms (£0.20)
1x dash Olive Oil (£0.10)
He heated the oil up in the frying pan, fried the mushrooms and onions until defrosted, added the stir fry pack, and fried on a medium heat until the veggies softened slightly. Then he added the noodles and the sauce, and cooked for 5 minutes, stirring frequently. It took just over 10 minutes to cook, and it was delicious! It would easily feed four people if you added some chicken (or quorn in our case) to the pan. The sauce was a little spicier than most chow mein sauces I’ve used, which pleased hubby no end.
Earlier this week, I finally got time to indulge in the Stilton with Apricot I’d added from the Deli. It was AMAZING! I am a huge cheese fan, but I’ve never had the Morrisons Deli cheeses before… I will definitely be buying it again!
The ability to order our food this way meant we could spend the full day enjoying Center Parcs before we headed home. If we hadn’t ordered online, we’d have had to go and do a full week’s worth of shopping after a 3 hour drive back up North. It was definitely better doing it this way!
So… would I recommend Morrisons Online? Yes. Will I use them again? Yes. Will I still shop elsewhere as well? Yes. The only thing which keeps me going back to Tesco is their Clubcard scheme. If Morrisons offered something similar, I would be swapping my clubcard for a Morrisons reward card.
We were given an £80 voucher towards the cost of our first online shop. All words and opinions are my own.